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Definitions
At enoTV;we use user informations to create an account in our database (we use full name + profile picture only)
we recognize. your privacy is important. This Policy explains the Company’s privacy
practices on its Website (the “Site”) and Mobile Applications. This Policy
also explains what information we collect about our customers and how we use
this information. This Privacy Policy is designed to be read in connection
with the Site’s Terms
of Use. By accessing or using our Site, you agree to be bound by the
Terms of Use and this Privacy Policy.
For the purposes of clarity, “we,” “us,”
“our,” the ”Company,” and ”Enotv,” refers to enoTV. The “Services” refers to
Enotv, a Subscription Video On Demand platform for watching Nigerian Movies
and TV Series. “User,” “customer,” or “subscriber,” refers to consumers of
the service. “Personal Information,” “Personal Data,” or “Data” means any
information that identifies or can be used to identify a user, directly or
indirectly, including, but not limited to, name, email address, mobile
number, or IP address.
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Data Processing
All information supplied by Users of enotv.com as defined under the Terms of
Use is covered by the Data Protection Act of 1998, and the General Data
Protection Regulation of 2018.
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Voluntarily Submitted Data: When
you sign up for enotv, pay for a subscription, consult with our customer
service team, send us an email, post on our blog, comment on a video, or
communicate with us in any way, you are voluntarily giving us
information that we process, including, but not limited to; name,
username, email address, mobile number, IP address, credit card
information, bank information, and purchase history. By submitting this
information, you consent to its’ collection, usage, disclosure, and
storage by us, as described in our Terms of Use and in this Privacy
Policy.
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Automatically Collected Data: When
you use the Services or browse one of our Websites or Mobile
Applications, we may collection information about your visit, your usage
of the Services, and/or your web browsing; which may include your IP
address, operating system, device type, operating system, browser ID,
browsing activity, and other information about how you interacted with
our Websites or Mobile Applications. We may collect this information as
a part of log files as well as through the use of cookies or other
tracking technologies. Our use of cookies is discussed more below.
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Service Usage Data: We
may receive information about how and when you use the Services, store
it in log files or other types of files associated with your account,
and link it to other information we collect about you. This information
may include, for example, your IP address, time, date, browser used, and
actions you have taken within the Website or Mobile Applications. This
type of information helps us to improve our Services for both you and
for all of our users.
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Cookie Data: The Site
uses cookies. Cookies are text files containing small amounts of
information which are downloaded to your device when you visit a
website. Cookies are useful because they allow a website to recognize a
User’s device. And, to do a lot of other tasks, you may see examples
below. You can find more information about cookies at: allaboutcookies.org and youronlinechoices.eu.
We use performance, functionality and targeting or advertising cookies
on the Site. These cookies may allow:
- Functionality - us to remember
choices you make to improve your experience (such as your username,
age classification, subscription package and period, where
applicable, free trial period, movie player quality preference,
session management, and live chats etc.);
- Advertising or targeting - third
party advertising companies to display advertisement more relevant
to you and your interests. As part of their services, they will
place a separate cookie on your computer to help them precisely
target advertising to you. These third party advertising companies
do not collect personally identifiable information and;
- Performance - us or/and third
party partners collect anonymous information including but not
limited to performance and website improvement. This may include web
analytics, error management and testing designs.
Users may choose not to accept
cookies, but this may prevent the Site from functioning properly, or may
affect your experience on the Site, or you may not be presented with
relevant advertising. Most browsers are initially set up to accept
cookies, but you can reset your browser to refuse all cookies or to
indicate when a cookie is being sent. You can find out how to make these
changes to your browser at this site: allaboutcookies.org/manage-cookies.
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Mobile Application Data: When
you use our Mobile Applications, we may collect certain information in
addition to information described elsewhere in this Policy. For example,
the type of device and operating system you use. We may ask you if you
want to receive push notifications. If you have opted in to these
notifications and no longer wish to receive them, you may turn them off
through your device’s operating system. We may use mobile analytics
software to better understand how people use our application. We may
collect information about how often you use the application and other
performance data.
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Use and Disclosure of Personal Information
We will not sell, trade, or rent your Personal Information. We process
Personal Information in the following ways:
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For Promotional Purposes: For
example, if we collect your Personal Information when you visit our
Website and do not pay for a Subscription, we may send you an email
inviting you to Subscribe. You can stop receiving our promotional emails
by following the unsubscribe instructions included in every email we
send, or by adjusting your Marketing Preferences in your profile. This
data is processed under Consent.
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For Billing Purposes: This
includes sending you emails, invoices, receipts, notices of delinquency,
and alerting you if we need a different credit card number. We use third
parties for secure credit card transaction processing, and we send
billing information to those third parties to process your orders and
credit card payments. This data is processed under Contract.
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To Provide and Improve Our
Services. This includes, for example, aggregating information
from your use of the Services or visit to our Websites or Mobile
Applications and sharing this information with third parties to improve
our Services. This might also include sharing your information with
third parties in order to provide and support our Services. When we do
have to share Personal Information with third parties, we take steps to
protect your information by requiring these third parties to enter into
a contract with us that requires them to use the Personal Information we
transfer to them in a manner that is consistent with this policy. This
data is processed under Legitimate Interest.
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For Account and Support
Communication: For example, we may inform you of subscription
payment successes or failures, password reset attempts, and other
support-related functions. This data is processed under Contract.
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For Platform Alerts: For
example, we may inform you of temporary or permanent changes to our
Services, such as pricing changes, planned outages, new features,
version updates, releases, abuse warnings, and changes to our Privacy
Policy. This data is processed under Contract.
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For Legal Purposes: For
example, complying with court orders, valid discovery requests, valid
subpoenas, to prosecute and defend a court, arbitration, or similar
legal proceeding. To respond to lawful requests by public authorities,
including to meet national security or law enforcement requirements. To
provide information to representatives and advisors, including attorneys
and accountants, to help us comply with legal, accounting, or security
requirements. This data is processed under Legal Obligation.
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For Transfer Purposes: In
the case of a sale, merger, consolidation, liquidation, reorganization,
or acquisition. In that event, any acquirer will be subject to our
obligations under this Privacy Policy, including your rights to access
and choice. We will notify you of the change either by sending you an
email or posting a notice on our Website. This data is processed under
Legal Obligation.
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Data Retention
We may retain
Personal Information about the User, as long as it is necessary for business
and/or legal purposes. Also, we may retain aggregated anonymous information
indefinitely. In addition, we may retain your information for an additional
period as is permitted or required to, among other things, comply with our
legal obligations, resolve disputes, and enforce agreements.
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Data Transfer
This Site processes
information about our Users on servers located in a number of countries. The
Company may also subcontract processing or sharing of information to third
parties located in other countries, other than your home country. Also, such
information may be transferred to another company if ownership of IPL
changes. Therefore, information may be transferred across international
borders outside the country where you use our services, including to
countries that do not have laws providing specific protection for personal
data or those that have different legal rules on data protection. You
expressly consent to this.
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Data Security
We transmit and
store the information we collect using standard security techniques.
However, given the nature of the Internet and the fact that network security
measures are not foolproof, we cannot guarantee the security of such
information.
Should a security breach occur, enoTV will
notify all affected customers as soon as is reasonably possible, and later
file a report with the appropriate authorities on the actions we took.
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Other Websites and Links
Our
Websites may contain links to third party websites (“Linked Websites”).This
Privacy Policy does not cover collection or use of information by Linked
Websites.We are not responsible for the privacy practices of Linked
Websites. If you have questions about the privacy policies or practices of a
Linked Website; you should contact the web administrator of the site
directly.
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Children
Users must be at least 18
years old, or the age of majority in their province, territory or country,
to have our permission to use this Site. Individuals under the age of 18, or
applicable age of majority, may utilize the service only with involvement of
a parent or legal guardian, under such person’s account and otherwise
subject to the Site’s Terms of use. Our policy is that we do not knowingly
collect, use or disclose personally identifiable information about minor
visitors.
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Privacy Policy Changes
We may make
changes to this Privacy Policy from time to time, and for any reason. You
are advised to consult this privacy policy regularly for any changes, as we
deem your continued use, following posting of any amendment, modification or
change, approval of all changes.
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Your Data Privacy Rights
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Right to Rectification:Users
can modify or change their name, email password, and mobile login PIN
via their profile. For all other requests, such as updating email
address or mobile number, please contact us at [email protected].
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Right of Access, Right to
Erasure, Right to Restrict Processing: Users can request access
or erasure of their personal information, as well as request restriction
on further processing of their personal information by contacting us at [email protected].
Please allow up to 30 days for requests to be processed. enoTV reserves
the right to charge a reasonable fee to process excessive or repeat
requests.
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Right to Withdraw Consent:Users
can stop receiving our promotional emails by following the unsubscribe
instructions included in every email we send, or by adjusting your
Marketing Preferences in your profile. Users also have choices with
respect to cookies, as described above. By modifying your browser
preferences, you have the choice to accept all cookies, to be notified
when a cookie is set, or to reject all cookies. If you choose to reject
all cookies some parts of our Site may not work properly in your case.
You may opt out of interest based advertising from third party
advertising agencies here: http://www.networkadvertising.org/optout_nonppii.asp.
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Right to lodge a complaint with a
supervisory authority:Should you feel your data privacy rights
are not being adequately protected by enoTV, you have the right to lodge
a formal complaint with the appropriate supervisory authority.
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Contact Us
If you have questions regarding your data privacy rights, or would like to
submit a related data privacy right request, please email us at [email protected].
Please allow up to 30 days for requests to be processed. enoTV reserves the
right to charge a reasonable fee to process excessive or repeat requests.
If you have general questions concerning
this Privacy Policy please contact us at: